Is It True That Only 32% Of Employees Are Engaged? A Review Of The Data

A common assertion found in many human resource (HR) presentations and articles is that most employees are disengaged from work. This claim is typically used to justify investment in Human Capital Management (HCM) solutions. And it often references a statistic that only 32% of US employees are engaged. While companies should invest resources in improving employee engagement, the data scientist in the author recoils every time he sees this 32% engagement number because it is a highly questionable statistic.